Privacy Policy

1. Information We Collect

Information You Provide

When you fill out a contact form or request an estimate on our website, we may collect your name, phone number, email address, property address, and details about your project. We only collect information you voluntarily provide to us.

Information Collected Automatically

When you visit our website, basic technical information may be collected automatically, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.

Cookies

Our website may use cookies - small text files stored on your device - to help us understand how visitors use the site and to improve performance. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the site may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and inquiries
• To schedule and coordinate concrete services at your property
• To communicate with you about your project, appointments, or follow-up questions
• To improve our website and understand how visitors find and use it
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our website or running our business, subject to confidentiality obligations
• When required by law, court order, or government authority
• To protect the rights, property, or safety of Big Spring Advanced Concrete, our customers, or others

We do not share your personal information with unaffiliated third parties for advertising or marketing purposes.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, to complete any services you have requested, or as required by applicable law. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to certain exceptions
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the email address listed below. We will respond to your request within a reasonable timeframe.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: